studentwebhosting - Avoid Hosting From These Lancashire Cowboys
Written by ady on May 14, 2008 – 8:48 pm -Here’s why you should NEVER buy hosting AND a DOMAIN from studentwebhosting.
This is a sad tale about how a small hosting company called studentwebhosting started taking the piss out of one of their customers without realizing the guy they picked on knows exactly how to get several pages appearing in the Google.co.uk top 10 results for the search term studentwebhosting.
If you have read parts 1 and part 2 of this sorry saga you will know that I had thought my site had been hacked but after waiting several days for a reply from studentwebhosting I found out that apparently I hadn’t paid an invoice so they had put their own pages up to make money from my traffic.
I do this for a living and cannot afford to have sites go down without warning for 5 days while waiting for a reply from a none existent support so I arranged another host and the transfer of the domain and here’s where it gets down right dirty.
You need EPP codes to transfer a domain. Studentwebhosting have come up with stall after stall and excuse after excuse not to part with these EPP codes.
First off I had to pay for the domain (no problem) before they would transfer it but they don’t do a seperate invoice for domain and hosting so I had to pay a years hosting which I do not want at $100 plus $20 for the domain.
At least (I thought) paying that meant I could get it moved…..no chance! Another stall job of 24 hours before a reply saying they have just discovered I owe another $310 and they can’t give me the EPP codes until its sorted. They aren’t sure what for but they say its true so it must be.
This has turned into an absolute nightmare and if you have found this post while searching for a ”studentwebhosting review” I’ll be writing one tomorrow so you should find one on this site somewhere but if you can’t be bothered looking, here’s a short summary:
Do not use studentwebosting, try WebHostingBuzz. Twice the space, 5 times the bandwidth, none of the shit.
Tags: sam stones, studentwebhosting, studentwebhosting.co.uk
Posted in Life Of An Internet Marketer |
September 29th, 2008 at 4:03 pm
We had our site with Studentwebhosting. Then it got hacked because of poor security. This was a genuine hack - and despite trying to get someone from Support to acknowledge our problems, we were left stranded. Eventually we even got contacted by the authorities in the USA who deal with phising emails saying our site was linked.
We put them straight on to Studentwebhosting giving them full details of our attempts to contact them to get them to take action.
We managed to eventually move across to another site hosting company, but also had horrendous trouble getting them to move our Domain name across. It took weeks.
I would urge anyone to avoid this company like the plague.
Huge costs. They are not cheap despite the claims they are!
Absolutely appalling security on the servers, resulting in hacked sites. We found out of 4 others with similar tales to us afterwards.
Customer Service - What customer service?
I can’t think of one positive to say about them. Not one! And I usually manage to find something even when I have complaints about a company.