EmailAces Review
Written by ady on August 19, 2009 – 10:46 pm -This emailaces review should act as a warning to all would be internet marketers looking to save a few pennies in the short term.
If I remember right it was Marc from PLRPro who advised me some years ago that if I was to take this game seriously I needed to use either Aweber or GetResponse as my autoresponder service, all other similar services were merely pretenders.
Being new, being me and being a smart arse, I decided not to listen and shopped around to find myself a bargain basement ‘pretender’ called emailaces.
Since then I’ve built lists of over:
7000+ UK homeowners who have hired the services of a builder and had major renovation work done (priceless).
2000+ would be internet marketers.
1000+ Americans worried about identity theft.
About 10 other smaller lists covering indegestion, back problems etc etc.
Value of above? I’m going to say a grand a month……..minimum.
Last week my bank phoned to say they believed my dedit card had been compromised online and they would not be accepting anymore transactions via the card in question and a new one would be in the post asap.
The card arrived a few days ago so I logged in to my Paypal account and added the new card. Once the 2 small payments had been taken via the card to confirm it was mine, it was all set up.
I should point out at this point that any card attached to my paypal account has not been used for at least 2 years. I get money paid into my account every day from sales made and I never completely empty the account.
No problems so far…
I then cancelled the old card from my Paypal account as per bank instructions only to instantly receive 14 emails from Paypal each telling me a subscription payment had been cancelled and would no longer be taken from my account in the future.
These included memberships such as SEnuke, LinkVana, Backlink Solutions, Nichebot, HostNine, SEO Hosting, a pile of Hostgator accounts and EmailAces.
Dave Kelly’s support guy from LinkVana emailed literally within minutes to ask if I had “really” cancelled or was it a problem with Paypal? HostNine and Hostgator responded to my tickets within an hour to confirm they wouldn’t cancel anything. Everyone else responded within 24 hours to confirm it would not be a problem. Everyone that is apart from emailaces.
The following is a copy and paste of the email I got from emailaces within minutes of Paypal cancelling:
“the Email Aces account referenced above will no longer be billed and is considered to be PERMANENTLY cancelled. We can not re-add you to the system, or re-enable your account for any reason.”
I’ve emailed their support. I’ve filled in their support forms. I’ve emailed their Paypal address. I’ve submitted a Paypal dispute.
My emails ask…
- If their credit and debit cards have expiry dates?
- Why they see fit to cancel accounts without any confirmation request?
- Why if I pay monthly on the 26th should I be locked out of my account with at least a week to go of this month even if I did cancel the subscription?
Not a word of reply as yet. I can’t log in to download my lists and yes I know I should have backed them up but do you?
Lesson learned. From now on its big players only for me. If you are using emailaces or similar services (and that goes for cheap hosting as well as autoresponder services) do yourselves a favor and get out while you can do it on your own terms.
I’ve got to spend the rest of the week going around all my sites, setting up new forms and building lists again from scratch!
Tags: emailaces, emailaces review
Posted in Internet Marketing Products |
